Shipping policy

Packages are shipped from the United States. WE DO NOT ACCEPT INTERNATIONAL SHIPMENTS AT THIS TIME.

Shipping

Shipping is provided through the UPS (United Parcel Service) or USPS (United States Postal Service) delivery service. Orders received before 12:00pm EST will be shipped the same day. All orders including expedited shipping not placed before the shipping cutoff will not ship until the next day. If your order is placed after the cutoff shipping time on Friday or on the weekend the order will not be shipped until Monday or the next business day if a holiday. Expedited shipping is also available.

UPS (United Parcel Service) days in transit are an estimate given by UPS and cannot be guaranteed by Digipower and its affiliates.

Returns

At Alliance Brands we want all of our customers to be satisfied with our products! Therefore, we’ll accept returns from you within 30 days of delivery of product. On all returns we give a full refund less the original shipping costs.

Follow these three steps:

1. E-mail customer service and inform us which products you would like to return. The customer service department will e-mail you a return confirmation.
2. Repack the item(s) in the original packaging. Please include a copy of the e-mail sent to the customer service department as well as a copy of the return confirmation e-mail you receive.
3. Send your purchase back to the address listed below by any method you wish. You will be responsible for the cost of this shipping.

Attn: Customer Support
Alliance Brands
21 Commerce Drive
Cranbury NJ,08512

Immediately after we have received and inspected your package your refund will be processed, less the original shipping costs. For any questions, please use the Support Widget on the bottom right corner and we will get back to you as soon as possible.